Tourkey Seyahat Otelcilik Turizm Ticaret Limited Şirketi (“Tourkey”) is the data controller under the Turkish Personal Data Protection Law No. 6698 (“KVKK”). This page explains how you can send us requests about your personal data.
1. Your rights
Under Article 11 of the KVKK you have the right to learn whether your personal data is processed, to request information about it, to learn the purpose of the processing and whether it is used in line with that purpose, to know the third parties to whom it is transferred in Türkiye or abroad, to request correction of incomplete or inaccurate data, to request erasure or destruction under the conditions of Article 7, to request that these actions are notified to the third parties to whom the data was transferred, to object to a result against you arising solely from automated analysis, and to claim compensation for damage caused by unlawful processing.
2. How to apply
- In writing with a wet signature and identity documents, in person or through a notary: 100. Yıl Mahallesi Bağlar Caddesi 234/6 Çankaya / Ankara
- Through a registered electronic mail (KEP) address, a secure electronic or mobile signature, or from the e-mail address you have previously notified to us and registered in our system: [email protected]
3. Information to include
- Name, surname and, for written applications, signature
- Turkish ID number for Turkish citizens; nationality and passport or ID number for foreign nationals
- Residential or business address for notifications
- E-mail address, telephone and fax number for notifications, if any
- The subject of the request
4. Response
Your application is concluded free of charge as soon as possible and within thirty days at the latest, depending on the nature of the request. If the action requires an additional cost, a fee may be charged according to the tariff set by the Personal Data Protection Board. If your application is rejected, if you find the answer insufficient or if it is not answered in time, you may file a complaint with the Personal Data Protection Board.